Job Description

Date Posted: 2009-11-01 Ref. JB1347719

Staff Housing Coordinator (Alfardan Hospitality)

Accommodation
To conduct daily inspections of all Accommodation including inside and outside areas to ensure proper cleaning and maintenance, ie. flats, recreation rooms, sports facility, laundry rooms, TV room.
To co-ordinate with the Engineering Department on repairs and maintenance follow up.
To continuously monitor the washers/driers, water pumps, and dish antenna and inform Engineering Department of any irregularities.
To maintain a record of all roster cleaning work performed by the outsourced cleaning company, ie. Window cleaning, kitchen cleaning, general room cleaning, recreation room cleaning, TV room and staircase cleaning.
To co-ordinate the watchmen and security guards schedules for all Employee Accommodations.
To liaise with the watchmen and security guards in monitoring the visitor register and visiting hours.
To plan and implement the employee room allocation in the staff houses.
To check and co-ordinate the pest control in the Accommodation buildings
To record water and electricity consumption in the Accommodation buildings at the end of each month, and to bring to the attention of the HR Manager any irregularities and/or excess consumption.
To ensure the timely removal of sewage.
To coordinate delivery and distribution of cooking gas and drinking water order
Handling of Team Member wish list requests.
Sorting out team member disputes related to accommodation.
Taking monthly inventory and informing HR Manager and Finance department on losses.
Constantly coming up with suggestion and innovative ideas to solve day to day problem and to cut cost on unwanted expenses.
Monitor the safety, security, fire support, evacuation plans and coordinate with the Engineering department with concerns if any.
Ensure that all Accommodation Contractual agreement renewals are monitored.
Monthly technical checks with HR Manager to update on all health, fire & safety, hygiene & cleanliness and maintenance issues are in accordance with Rules & Regulations.
Chair monthly ‘Kempinski Residence Forum’ meetings, keeping record of all issues and communicating to Kempinski Residents.
Spot checks on a weekly basis for all Employee Accommodation buildings and action any further follow up issues (ie, noise complaints, obstruction of common areas, etc breach of Accommodation Rules & Regulations)
Ensure that all Accommodation related expenses are monitored and paid to the suppliers in a timely manner.
Ensure inventory of all Accommodation items are maintained and sufficiently recorded.
That the storage of all Accommodation items and inventory are secure and stored neatly & tidy at all times.
To be responsible for the safekeeping of the Employee Accommodation keys.
To control budgeted hours for all Accommodation personnel and contractors.
To prepare general office administration (responding letter, e-mails and special requests).
To be present in the departmental morning meetings.
To control energy, water and heating usage.
To organize and maintain files, bills and receipts.
To create departmental budgeting and control inventory
Conduct inventory control for all employees checking our of Accommodation and charge accordingly for any missing items
Ensure that Welcome basket is ready and room is prepared as to standard for new arrivals

Skills

Learning on the job skills
Role model behavior
Excellent listening
Excellent communication skills,
Information management
Good knowledge of recycling and waste management
People orientated
Good knowledge of housekeeping experience, office administrating skills including word processing, typing skills and telephone handling
Ability to communicate decisions and manage conflicting situations, Supervisory skills, ability to take quick decisions, sensitivity for multi-cultural environment, "stress" resistant, well balanced personality, positive attitude for constant improvement (self and departmental)
Fluent in English and another foreign language is beneficial.
MS Office - Word, Excel, Power Point